Frequenty Asked Questions
Is Daily Cash Cup contest really free to play?
Yes. Absolutely free at the moment.
Can I play Monthly Contest without paying for subscription?
No. Not at the moment.
What is the difference between Daily Cash Cup games and Montly Cash Cup games?
None.
Where do I check what is my Account balance?
In the Account tab.
Where do I buy Rating Resets from?
From the Account tab.
I won the contest but the prize money is not showing up in my Account balance. What do I do?
It usually takes couple of hours for the account balance to update after contest ends. If your account balance does not get updated after few hours, contact support.
I have some prize money in my Account Balance. What can I do with it?
You can withdraw that money using Request Payment Withdrawl option or you can purchase Rating Resets.
Can I pay for the Monthly Subscription using Prize Money?
No. Not at the moment.
Can I choose my opponent or the player I want to play with?
No. Game queue is random.
I want to play with a High Ranking player. How can I setup a game with them?
Speak to the player you want to play with in Live Chat. Once you both agree to have a game, join the Queue. There is no guranttee that you will end up playing with each other as previosly mentioned that game queue is random.
How do I know who is in the Game Queue?
You cannot see who is in the Game Queue. However, when a player is in the game queue, the play box will turn green. You cannot see who is in the queue but you will see that someone is in the queue. Notice the subtle difference between the Monthly Contest Play Box and Daily Contest Play Box. As you can see, Monthly Contest Play Box is lit green, it means someone is in the Game Queue for Montly Contest and Daily Contest Play Box is not lit green which means noone is in the Game Queue for Daily Contest
How do I view the leaderboard of current contests?
Click on the respective tab of the contest.
How do I view the leaderboard of past contest?
Click on the respective tab of the contest. Choose the past contest from the dropdown above.
How do I view the leaderboard of past contest?
Click on the respective tab of the contest. Choose the past contest from the dropdown above.
How do I view all the games played by a perticular player?
Click on the respective tab of the contest. Click on Gamelog icon for that player.
I see a red magnifying glass instead of Gamelog icon. What does it mean?
It means that the player is being audited for the reasons known to Radpoker.
I am being verbally abused by another player in Live Chat. What should I do?
Take a screenshot of the messages if possible. Contact Support. Mention the player name and provide them the screenshot.